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Commercialisation · Every shipment

Import permit desk

Every shipment needs its own MCAZ import permit, and only a licensed importer can hold one. We run the paperwork around your importer, consignment by consignment.

Which market is this for?
Each consignment has its own rules.
  • A permit covers one consignment and is valid for six months. A used permit can’t be amended.
  • On arrival MCAZ charges a verification fee of 2% of the CIF value before the goods can be cleared.
  • Medicines may only enter through MCAZ’s designated ports, never by post.
Source: MCAZ guideline GL-12 Rev 3 (September 2025).

What we do

Importer appointmentThe once-off notification (form I.E 1) that your wholesaler is your appointed importer, with your letter listing the products.
Each permit applicationMCAZ form I.E 2 with the supplier’s pro-forma invoice and your consent letter, filed for every consignment.
Verification feeWe track the fee on each consignment and the arrival notice, so goods aren’t held at the port.
Customs with ZIMRAClearing work is reserved for Zimbabwean citizens, so we coordinate a licensed clearing agent rather than doing it ourselves.

What we need from you

  • Your consent and appointment letter. On your letterhead, dated, naming the importer and the products they may import.
  • Importer’s wholesale dealer’s permit. If you have a copy.
  • Zimbabwe registration certificates. For each product on the permit.
  • Pro-forma invoices. From the supplier, one per consignment. Send each new one from your status page. Can follow later.
  • Pack artwork. So we can check the Zimbabwe labelling before goods ship.

How it works

  1. 1Tell us about itA few questions and your documents. About ten minutes.
  2. 2Get your quoteWithin one business day. Nothing to pay until you accept.
  3. 3We do the workWith MCAZ and the people involved, so you don’t have to.
  4. 4Follow it liveYour own status page shows progress, documents and every deadline.

Pricing

Charged per consignment. For a product that ships monthly, that’s one predictable fee a month.

Confidential. Your documents are stored privately and never shared without your say.

Ready to grow what matters?

Tell us what you want to grow, build, understand or launch. We’ll shape the clearest next move.